Collect reviews and show them on your website

Reviews give new clients confidence. Bitbooking collects them automatically: clients with a completed appointment get an email asking for a review, and reviews appear on your booking page and website.

Turn reviews on

1. 1

   Step 1: Go to Reviews.

2. 2

   Step 2: Turn on Collect reviews.

   You'll see On: review emails are sent. With several businesses, you set this per business.

Close

How it works

1. 1After the appointment, you set it to Completed.
2. 2About a day later the client gets an email asking for a review.
3. 3The client gives 1 to 5 stars and can add a written review. Each appointment can get one review.
4. 4The review shows in your dashboard and on your booking page straight away.

View your reviews

On the Reviews page you see your Average rating, how many reviews you have per star and how many review emails were sent under Requests. Search by name or text, filter by rating and sort by newest, oldest, highest or lowest rating.

To show reviews on your website, use the Reviews section in the website designer. There you also choose the minimum rating to show, under Show reviews with. See Design your website.

Report an unfair review

Businesses can't delete reviews, which keeps them trustworthy for your clients. Think a review is unfair, for example because it's offensive or isn't about your business? Click Report on that review. A support question is prepared for you with the review's details. Add why you think it's wrong and send it.