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Clients & communication

Get notified about new bookings

Get an email when a client books, changes or cancels an appointment. Send notifications to another address if you like, such as your salon's inbox.

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Want to know straight away when someone books? Turn on booking notifications. You'll get an email for every new, changed and cancelled appointment made by a client. This is set per business.

Turn notifications on

  1. Step 1: Go to Businesses, click Manage next to your business and scroll to Booking notifications on the Overview tab.

  2. Step 2: Turn on Email me about bookings.

  3. Step 3: Want them at a different address? Turn on Send to a different address and enter the Notification address.

    Otherwise they go to the email address you log in with.

  4. Step 4: Click Save changes.

Use a shared salon address

Working with a front desk or a shared inbox, such as info@yoursalon.com? Send notifications there with Send to a different address. Your own login address stays the same.

Notification, calendar or both?

OptionHandy when
Email me about bookingsYou want to know right away that something was booked, changed or cancelled, even when you're not in the dashboard.
Calendar subscriptionYou want to see your schedule in your phone's calendar, next to your personal events.
The DashboardYou want an overview of today, the coming days and the latest bookings.

Several businesses? Set notifications per business. You can send them to each location's own email address, for example, so the team there sees what comes in.

Do I get a notification when I book an appointment myself?

Notifications are for bookings, changes and cancellations made by clients. Appointments you make yourself are in your agenda straight away.

I'm not getting notifications.

Check that Email me about bookings is on and the notification address is right. Also look in your spam folder and mark the email as “not spam”.

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