Delete a business or your account

Closing a location? You can delete that business yourself. Stopping with Bitbooking altogether? Cancel your plan first, then ask us to close your account.

First: keep what you need

• Export your client list with Export CSV under Customers. See View your client list.
• Export your revenue data with Export CSV under Reports. See Reports.
• Let clients with upcoming appointments know theirs won't go ahead. They don't get an automatic message.

Delete a business

1. 1

   Step 1: Go to Businesses, click Manage next to the business and scroll all the way down on the Overview tab.

2. 2

   Step 2: Under Delete business, click Delete business.

3. 3

   Step 3: Type the business name to confirm.

4. 4

   Step 4: If there are upcoming appointments, tick that you understand they'll be deleted.

   You'll see how many upcoming appointments there are.

5. 5

   Step 5: Click Delete for good.

Once deleted, the business no longer counts towards your plan's limit, so you can for example switch to a smaller plan.

Close your whole account

1. 1

   Step 1: Cancel your paid plan under Subscription. See Change or cancel your plan.

2. 2

   Step 2: Keep the data you need, such as your client list and invoices.

3. 3

   Step 3: Email info@bitbooking.nl from your account's email address and ask us to close your account.

   We reply within one working day. You can't delete your account in the dashboard itself.