See your revenue and appointments in Reports
See revenue, completed appointments, cancellations and no-shows by month, quarter or year, per service and per team member. Export as CSV or PDF.
On this page
Reports shows how your business is doing: revenue, completed appointments, the average per appointment and how many were cancelled or no-shows. You compare with the previous period straight away.
Pick a period
Step 1: At the top, choose Month, Quarter, Year or Custom.
Step 2: Browse with Previous and Next, or pick a quick option such as Last month or This year.
Step 3: With Custom, choose your own From and To dates and click Apply.
A custom period can be up to 366 days.
What you see
| Figure | Explanation |
|---|---|
| Revenue | The price of all completed appointments in the period. |
| Completed appointments | The number of appointments with the Completed status. |
| Average per appointment | Revenue divided by the number of completed appointments. |
| Expected | The value of appointments that are still Scheduled. |
| Cancellations and No-shows | How many appointments didn't happen, also as a share of all appointments. |
| Revenue by service and Revenue by team member | What earns the most and who's busiest. |
Export and print
Export CSV downloads all completed appointments in the period with date, client, service, team member and price, plus a summary. Open it in Excel, Numbers or Google Sheets, or pass it to your accountant. Print / PDF makes an overview you can print or save as a PDF.
If you have several businesses, choose All locations at the top left to see everything together, with a Per location breakdown. If your locations use different currencies, you'll see counts instead of revenue.
Are the amounts including VAT?
Reports add up the prices exactly as you entered them for your services. Bitbooking doesn't convert anything.
Are online payments counted separately?
No, revenue is based on the price of completed appointments, not on how the client paid. You'll find online payments on the Online payments tab of your business.
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