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Plans & account

Upgrade, change or cancel your plan

Upgrade from Free to Plus or Premium, switch between paid plans or cancel. How proration works and what happens after you cancel.

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You manage your plan yourself on the Subscription page, also reachable via your name at the bottom left. Payments run securely through Stripe and you can cancel anytime.

Upgrade from Free

  1. Step 1: Go to Subscription.

  2. Step 2: Under Plus or Premium, click Upgrade to Plus or Upgrade to Premium.

  3. Step 3: Complete the payment on Stripe's secure payment page.

  4. Step 4: You're taken back to the dashboard and see Welcome to …! Your payment was successful.

    Seeing Your payment is still being processed? Refresh the page in a minute.

Switch between Plus and Premium

Already on a paid plan? Click Switch to … under the other plan and confirm with Switch plan.

SwitchWhat you pay
To a more expensive planYou pay the difference for the rest of the current period now (prorated). After that you pay the new monthly price.
To a cheaper planThe new monthly price applies from now on. The unused part of this period is credited on your next invoice.

Cancel

  1. Step 1: Go to Subscription and click Cancel subscription.

  2. Step 2: Read the confirmation and click Yes, cancel.

    You keep your plan until the end of the paid period. After that your account moves to the free plan.

While the period runs, you'll see Your subscription ends on … and won't renew. Changed your mind? Click Keep my subscription and it renews as usual.

The payment for my upgrade failed.

Then your plan hasn't changed. Check your card and try again.

Do I get money back if I cancel mid-month?

No, you keep your plan until the end of the period you paid for. Nothing is charged after that.

Where are my invoices?

Under Settings, in Invoices. See Download invoices.

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