Log in, reset or change your password
Forgot your password, want to change it, sign out on other devices or change the dashboard language? Here's how.
On this page
Log in on the login page with your email address and password. Tick Keep me logged in for 30 days on your own computer or phone so you don't have to log in every time.
Forgot your password
Step 1: On the login page, click Forgot password?.
Step 2: Enter your email address and click Send reset link.
Step 3: Open the email and click the link.
The link is valid for 1 hour and works once. Nothing after a few minutes? Check your spam folder.
Step 4: Choose a New password and click Save new password.
Then log in with your new password.
Change your password
Step 1: Click your name at the bottom left and choose Settings, or go to Settings.
Step 2: Under Password, enter your Current password.
Step 3: Enter a New password of at least 10 characters and repeat it under Repeat new password.
Step 4: Click Change password.
You're signed out on all other devices and stay signed in on this one.
Sign out on other devices
Logged in on a computer that isn't yours, or lost your phone? Go to Settings and click Sign out other devices under Devices. Everyone signed in with your account elsewhere has to log in again. To be safe, change your password too.
Dashboard language
Under Settings › Language you choose the dashboard language: Nederlands, English, Deutsch or Français. It doesn't affect emails to your clients; those use the language set for each business.
I'm not getting the reset email.
Check your spam folder and make sure you entered your account's email address. For security reasons we don't say whether an address is registered with us.
How do I change my account's email address?
Support does that for you. Email info@bitbooking.nl from your current address.
My team forgot the staff account password.
As the owner, set a new password on the Staff accounts tab. See Staff accounts.
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