Set up online payments per service: required, optional or deposit
Choose per service whether clients must or may pay online, and whether it's the full price, a percentage or a fixed deposit.
On this page
You decide what clients pay online. First you choose a default that applies to all your services. Then you adjust the services that need something different. For example, ask a deposit for a long colour service while clients pay for a haircut at the salon as usual.
The choices
| `Online payment` | What the client sees |
|---|---|
| Off | No payment step. The client pays at the salon. |
| Optional | The client chooses: pay now or pay at the salon. |
| Required | The client pays when booking to confirm the appointment. |
| `Amount` | What is paid online |
|---|---|
| Full price | The whole price of the service. |
| Deposit % | A percentage of the price, from 10 to 100%. The client pays the rest at the salon. |
| Fixed deposit | A fixed amount of at least €1. The client pays the rest at the salon. |
Set the default
Step 1: Open the Online payments tab of your business.
Step 2: Under Default for your services, choose Off, Optional or Required for Online payment.
Step 3: Under Amount, choose Full price, Deposit % or Fixed deposit, and enter the percentage or amount.
Step 4: Click Save.
Different settings per service
Per service shows a table with all your services. For each one, choose something else under Online payment and Amount, or leave it on Default. The Customer pays online column shows the result straight away, for example “€40.00 required” or “deposit, €120.00 at the salon”.
Want to set everything the same in one go? Use Apply to all services. Use the default for everything resets all exceptions.
Several services in one appointment
- The online amounts of all services are added up.
- If one service is Required, payment is required for the whole booking.
- If the total online amount is below €1, the client pays everything at the salon.
Does a deposit apply when I book an appointment myself?
No, online payments are part of online bookings by clients. For appointments you make in the dashboard, the client pays at the salon.
What happens to the deposit if a client doesn't show up?
Nothing: with the No-show status the payment stays as it is. Only Cancelled triggers an automatic refund.
Was this article helpful?