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Online payments

Payouts and Stripe fees

When does money from online payments reach your bank account, which fees do Stripe and Bitbooking deduct, and where do you find statements for your bookkeeping?

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Online payments first land in your Stripe balance. Stripe then pays them out to your bank account on the payout schedule of your own Stripe account. Bitbooking never holds money and doesn't sit between you and your payout.

When do you get the money?

Stripe decides. Your Stripe dashboard shows your balance, when the next payout arrives and which payments it contains. There you can also check or change your payout schedule, for example daily or weekly. New Stripe accounts often take a bit longer before the very first payout.

Which fees are deducted?

FeeHow muchWhen
Bitbooking€0.49 per online paymentDeducted from every payment. Returned to you on a refund.
StripeDepends on the payment method and your Stripe contractDeducted from every payment. Stripe doesn't return it on a refund.

Stripe's standard Dutch rates, as an estimate: iDEAL €0.29 per payment, EEA cards 1.5% + €0.25, UK cards 2.5% + €0.25 and cards from outside the EEA 3.15% + €0.25. Check Stripe's pricing page (opens in a new tab) for current rates.

Example: a client pays a €50 deposit with iDEAL. You receive €50 − €0.49 − €0.29 = €49.22.

Statements for your bookkeeping

  • The Online payments tab lists every online payment under Payments, with date, client, appointment, amount, the Bitbooking fee and status.
  • Your Stripe dashboard has your payouts, Stripe's fees and export files for your accountant.
  • Invoices for your Bitbooking plan are under Settings. See Download invoices.

Does Bitbooking take a percentage of my revenue?

No. Bitbooking only charges €0.49 per online payment, whatever the amount. There's no monthly fee on top of your plan.

Can I pass the fees on to my client?

Bitbooking doesn't add any fees to what the client pays. The client pays the amount you set for the service.

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