Connect Stripe for online payments
Connect your own Stripe account to Bitbooking so clients can pay when they book. How to create an account, connect it and switch payments on.
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Online payments run through Stripe, a large and secure payment service. You need your own Stripe account for it. Stripe processes the payments and pays them out to your bank account. Bitbooking only creates payments and refunds for your bookings and can't move your money.
Before you start
- You're on the Plus or Premium plan.
- You have a Stripe account, or you create one. It's free and takes about 10 minutes. Stripe asks for things like your business details, your identity and your bank account.
Connect your Stripe account
Step 1: Go to Businesses, click Manage next to your business and open Online payments.
Step 2: No Stripe account yet? Click Create a Stripe account and follow the steps at Stripe.
Step 3: Under Connect your Stripe account, click Connect Stripe.
Step 4: Log in to Stripe and approve Bitbooking.
You're taken back to the dashboard automatically and see Your Stripe account is connected.
Step 5: Check that Stripe account says Ready to accept payments.
If it says Finish your Stripe setup, Stripe still needs some details. Click Open Stripe dashboard, fill in what's missing and come back: the page updates by itself.
Switch online payments on
Step 1: Under Default for your services, choose what clients pay online by default.
Step 2: Under Per service, adjust any services that need something different.
Step 3: Turn on Accept online payments.
From now on clients see the payment step when they book a service with online payment switched on.
Disconnect
Under Stripe account, click Disconnect and confirm. Online payments stop right away and clients pay at the salon again. Payments already made stay in your Stripe account, and you can still refund them in Stripe.
I didn't approve the connection at Stripe. What now?
Then nothing has changed. Click Connect Stripe again whenever you're ready.
It says you can't reach my Stripe account.
Bitbooking was probably disconnected in your Stripe dashboard. Connect your account again with Connect Stripe.
Does Bitbooking see my clients' card details?
No. Clients pay on Stripe's secure page. Bitbooking never sees or stores card or bank details.
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