Algemene Voorwaarden

General Terms & Conditions

Floure Muse

By booking an appointment with Floure Muse, you agree to the following terms and conditions.

1. Appointments

All appointments are scheduled on a one-on-one, private basis. Please arrive on time to ensure your appointment can be completed within the reserved time. Late arrivals may result in a shortened service or rescheduling if there is not enough time to complete the appointment.

2. Cancellations & No-Shows

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Cancellations made within 24 hours or missed appointments (no-shows) may result in the loss of your deposit or a full service charge.

3. Deposits

A deposit may be required to secure your appointment. Deposits are non-refundable but may be transferred to a new appointment if the required cancellation and rescheduling timeframe is respected.
4. Payments

Payment must be completed at the end of your appointment unless otherwise agreed. We accept the payment methods available through our booking system.

5. Services

Floure Muse specializes in sew-in extensions, men’s braids, and natural hair services. We strive to provide high-quality results tailored to each client’s hair type, condition, and desired style. Results may vary depending on individual hair texture, condition, and aftercare.

6. Hair & Scalp Health

Clients are responsible for informing us of any allergies, sensitivities, scalp conditions, or concerns prior to their appointment. We reserve the right to adjust or refuse a service if we believe it may cause discomfort, damage, or is not suitable for the client’s hair or scalp condition.

7. Hair Preparation & Maintenance

Clients may be required to arrive with clean, product-free, and properly prepared hair depending on the chosen service. Proper aftercare and maintenance are essential to help protect your natural hair and maintain the longevity of your style.

8. Liability

Floure Muse is not responsible for damage caused by improper aftercare, failure to follow maintenance instructions, or undisclosed hair or scalp conditions. Clients are responsible for communicating any concerns before, during, or after their appointment.

9. Right to Refuse Service

We reserve the right to refuse service if a client behaves inappropriately, provides inaccurate information, or if it is considered unsafe to proceed with the service.

10. Changes

We reserve the right to update these terms and conditions at any time. Any changes will be communicated through our website or booking platform.

Floure Muse
Luxury Sew-In, Men’s Braids & Natural Hair